Incidents | TagoIO Incidents reported on status page for TagoIO https://status.tago.io/ https://d1lppblt9t2x15.cloudfront.net/logos/d2ccc803244258bf04b5fc6948f5622a.png Incidents | TagoIO https://status.tago.io/ en Service - Actions @ US-E1 recovered https://status.tago.io/ Mon, 30 Jun 2025 19:10:29 +0000 https://status.tago.io/#5269182a859a8f884712c7f6c5e6c870c7b8496e991c5c877b9051ed503e6270 Service - Actions @ US-E1 recovered Service - Actions @ US-E1 went down https://status.tago.io/ Mon, 30 Jun 2025 19:04:12 +0000 https://status.tago.io/#5269182a859a8f884712c7f6c5e6c870c7b8496e991c5c877b9051ed503e6270 Service - Actions @ US-E1 went down Scheduled Maintenance https://status.tago.io/incident/414915 Mon, 19 Aug 2024 14:30:00 +0000 https://status.tago.io/incident/414915#b96dd57ce67c73cef55f074055ddbc1f7afbae53b5454daf98da28ccd140cc7d Maintenance completed Scheduled Maintenance https://status.tago.io/incident/414915 Mon, 19 Aug 2024 14:00:00 -0000 https://status.tago.io/incident/414915#34bcf3185d4d9590673f14b46bfc3977823b6c8f3129e5c138b12a241183996f On August 19th, 2024, we will perform a scheduled update to our Action service from 10:00 AM to 10:30 AM (EST). All TagoIO services should remain fully operational throughout this maintenance window. If you experience any issues or have questions, please contact us at support@tago.io. MQTT service is down https://status.tago.io/incident/372803 Wed, 22 May 2024 00:23:00 -0000 https://status.tago.io/incident/372803#061b0f5b8d81bacb680d8043749cc91f1e5b73fd51f9b76a239b7949a175f241 We want to let you know that the issue affecting our MQTT has been successfully resolved. The service is now fully operational. API Downtime https://status.tago.io/incident/372809 Wed, 22 May 2024 00:16:00 -0000 https://status.tago.io/incident/372809#190e947cc9e24e1e50e93105a1fa3425a47279b83c476619a2901ae2c1d7f8ed We want to update you that the issue affecting our API has been successfully resolved. The service is now fully operational. API Downtime https://status.tago.io/incident/372809 Tue, 21 May 2024 23:54:00 -0000 https://status.tago.io/incident/372809#7f2df6767b1035c84b4e9bfad9fd090ace60d625a6055e94288d5cf301d85b21 We regret to inform you that our API is currently down. Our technical team is aware of the issue and is working diligently to resolve it as quickly as possible. MQTT service is down https://status.tago.io/incident/372803 Tue, 21 May 2024 23:33:00 -0000 https://status.tago.io/incident/372803#4c40b81ba3bc52e048f415bc4c7c38d24e7a8b0250a46ada8fd0a8ce614a5879 Our MQTT service is currently down due to a DDoS (Distributed Denial-of-Service) attack. Our team is actively working to mitigate the issue and restore normal operations as soon as possible. Slowness in data APIs https://status.tago.io/incident/320851 Thu, 01 Feb 2024 12:37:00 -0000 https://status.tago.io/incident/320851#c4f846d092dea06bd5ca6bce0a52701f68438a002f8981b732998fc1206372b1 We have addressed the slow response times. We will keep monitoring to make sure everything is stable. Thanks for your patience. Slowness in data APIs https://status.tago.io/incident/320851 Thu, 01 Feb 2024 12:00:00 -0000 https://status.tago.io/incident/320851#b8688aea6aa0892b924626daa025ac107c2a76490db27ff0c09930386d81b758 We are currently investigating reports of slowness affecting some operations like loading data. Our team is actively working to identify and resolve these issues. We appreciate your patience during this time. Regional Instability Alert https://status.tago.io/incident/313449 Tue, 16 Jan 2024 12:55:00 -0000 https://status.tago.io/incident/313449#c2f3c77117619848a04081d9396a0c936c16b6856dff75a0780c1b51c4408c53 We are currently investigating reports of instability affecting some regions. Our team is actively working to identify and resolve these issues. We appreciate your patience during this time. Request Rate Limit issue https://status.tago.io/incident/240159 Tue, 01 Aug 2023 13:04:00 -0000 https://status.tago.io/incident/240159#b66bd8f84410f1915e1bc9629c54000886d4bf87376bd9f2d7337a9b715f9c56 Today, during about 10 minutes, between 12:54 UTC and 13:04 UTC, some of our accounts may have experienced a Request Rate Limit issue which led our servers to deny access to API requests. Our team swiftly identified and addressed the situation to ensure minimal impact on your experience. Sorry for this inconvenience.